Help & Support


General

Everything you want to know about QuikrBox, your account, addresses, being a seller with us, and more...

About Quikrbox: Your Convenient On-Demand Service Platform

Quikrbox is your go-to platform for secure and hassle-free on-demand services in the UAE. From groceries and pharmacies to specialty stores and pet supplies, we offer a wide range of products with fast delivery, easy payment options, hassle-free returns, and dedicated customer service.

My Account: Your Personal Hub

Encountering login issues or not receiving OTP? Firstly, ensure your registered number is correct and formatted properly. If the problem persists, click on "Resend OTP". Make sure you're using the latest app version. For further assistance, reach out to our support team.

"My Account" on Quikrbox lets you track orders, manage addresses, payment methods, view order history, and update contact details conveniently.

Multiple Addresses and Accounts

Yes, you can add multiple delivery addresses to your Quikrbox account. However, remember that services and stores availability may vary based on your chosen delivery address. Each email and phone number can be associated with one Quikrbox account only. You can have different addresses saved under one account and place orders for multiple cities.

Seller Registration

Interested in becoming a seller on our platform? Contact our Seller Support or register through our website.

Order-Related Queries

Minimum order value varies by store and is visible on the store's homepage and checkout page. If items from your order are unavailable, our replacement process allows you to choose suitable alternatives suggested by the merchant. You'll be notified to review replacement options via app notification and email.

You can cancel orders through the 'Orders' section on the app. For prepaid orders, you'll only be charged for items shipped and delivered. Track order status through the 'Orders' tab on the app. We list only available products, ensuring a seamless shopping experience.

Quikrbox aims to provide a convenient, reliable, and efficient platform for all your on-demand needs in the UAE. Join us and experience the ease of shopping with Quikrbox today!